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		<title><![CDATA[Move2Mac - Knowledgebase Articles]]></title>
		<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=4]]></link>
		<description><![CDATA[Knowledgebase Articles Provided by Detto Technologies]]></description>
		<language><![CDATA[en-us]]></language>
		<copyright><![CDATA[Detto Technologies]]></copyright>
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			<title><![CDATA[System Requirements for Move2Mac v5]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=116]]></link>
			<description><![CDATA[Requirements for each computer:
<br><br>
For PC
<ul><li>Microsoft Windows XP, XP Pro, Vista and Win 7<br><i>Note: See table below for more information</i></li>
<li>32-Bit  or 64-bit Operating System</li>
<li>128 MB RAM</li>
<li>500 MB hard drive spa]]></description>
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			<title><![CDATA[System Requirements for Move2Mac v2.1]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=120]]></link>
			<description><![CDATA[Requirements for each computer:
<br><br>
For PC
<ul><li>Microsoft Windows 95B or later*<br><i>Note: See table below for more information</i></li>
<li>32 MB RAM</li>
<li>32 MB hard drive space</li>
<li>CD-ROM drive</li>
<li>Mouse (highly recommended]]></description>
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			<title><![CDATA[Apple Combo Drive is not Reading the CD]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=15]]></link>
			<description><![CDATA[If you are experiencing problems with the Move 2 Mac CD not being detected, it is most likely caused by a non-existent UDF (Universal Disk Format) reader on your system.

To obtain a free UDF reader from the Roxio website, please visit one of the links ]]></description>
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			<title><![CDATA[Illegal Operation Error]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=16]]></link>
			<description><![CDATA[If you get the following error message, it is due to an old ATI video driver: 

<b>Controller performed an Illegal operation error in module MAC*****.DRV</b> 

There are two ways to fix this error message:
<ol><li>Change the number of colors to '256 ]]></description>
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			<title><![CDATA[How to Migrate Quicken Files]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=17]]></link>
			<description><![CDATA[The following components of your Quicken for Microsoft Windows data file will convert to Quicken for Macintosh:
<ul><li>Accounts (except those specified below)</li>
<li>Transactions</li>
<li>Categories, Classes, and Securities that are contained within]]></description>
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			<title><![CDATA[Application Section Continues to Start Over]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=22]]></link>
			<description><![CDATA[Luckily, this is normal.  Move 2 Mac will start over for each and every application that is installed on the old computer. 

If you think the program has stopped responding, press the 'Caps Lock' key.  If the green indicator light comes on, the program ]]></description>
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			<title><![CDATA[Apple Email - Entourage Tips]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=53]]></link>
			<description><![CDATA[You can use Entourage to import information that you have created in other programs; including contacts, calendar events, notes, tasks, messages, rules, signatures, and account information.

Note: To use the following procedures, Entourage 2001 or Outlo]]></description>
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			<title><![CDATA[Unable to Enter Password for Installation]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=57]]></link>
			<description><![CDATA[Please go to 'My Account', 'Password' and select 'new account' or 'change password'.  This will allow you to install Move2Mac and migrate your files from your PC to your new Mac.]]></description>
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			<title><![CDATA[How to Import Email Into Netscape 7]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=78]]></link>
			<description><![CDATA[Unfortunately, the current version of Move2Mac does not move email from applications like Outlook, Outlook Express, or Eudora on a PC.  Move2Mac will however move emails from Netscape on a PC to Mac Mail on your Mac.

<br /><br />If you do not have Nets]]></description>
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			<title><![CDATA[Can I choose what files I want to transfer to my Mac?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=94]]></link>
			<description><![CDATA[When using Move2Mac, you will come to an option stating, "Select Files to Transfer." 

At this point, you will have the ability to select exactly which documents you would like to migrate. 


For more information, please click on the link below:

h]]></description>
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			<title><![CDATA['Connect' button does not work]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=117]]></link>
			<description><![CDATA[If Move2Mac's 'Connect' button does not find your PC, there may be a problem with the connection.  Please check your Network/Router settings and make sure both computers can view each other under 'Network' and ''.  

If the computers cannot view each ot]]></description>
		</item>
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			<title><![CDATA["Share not correctly mounted" error message]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=118]]></link>
			<description><![CDATA[If after selecting the 'Connect' button the error message 'Volume failed to mount' pops up, then you will need to edit Folder Sharing on the PC.  

To edit the File Sharing, please follow these steps:

1)  On your PC, right click the 'PC Migration' fo]]></description>
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			<title><![CDATA["Volume failed to mount" error message]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=119]]></link>
			<description><![CDATA[If after selecting the 'Connect' button the error message 'Volume failed to mount' pops up, then you will need to edit Folder Sharing on the PC.  

To edit the File Sharing, please follow these steps:

1)  On your PC, right click the 'PC Migration' fo]]></description>
		</item>
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			<title><![CDATA["Move2Mac has encountered an error and must be closed" error message]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=129]]></link>
			<description><![CDATA[This error message usually occurs if the external hard drive is not set to 'Share'.  To share the external hard drive, please follow these steps:

1)  Right click the external hard drive icon on the Mac desktop.

2)  Select 'Get Info'

3)  Checkmark]]></description>
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			<title><![CDATA[Mac asks for a Username and Password]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=130]]></link>
			<description><![CDATA[The Mac computer will require a Username and Password for Move2Mac in two situations:

First, most Mac computers will require the Username and Password in order to install Move2Mac onto the Apple Computer.

Second, Move2Mac will require the Username a]]></description>
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			<title><![CDATA[Program Stuck on "Finding Your Data"]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=131]]></link>
			<description><![CDATA[This error occurs if the computer attempts to Sleep/Hibernate and the search is canceled.  
<br /><br />
Please make sure these settings are turned off by following these steps:<br />
<br />
1)  Start -> Control Panel -> Power Options<br /><br />

2]]></description>
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			<title><![CDATA[Move2Mac disappears on the PC during the migration]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=132]]></link>
			<description><![CDATA[This error occurs if you logon with a Domain User Account (Profile).

Move2Mac v5 does not currently support Domain User Accounts.

For further support with this issue, please submit a <a href="http://support.detto.com/index.php?_m=tickets&_a=submit">]]></description>
		</item>
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			<title><![CDATA[How do I import my PC bookmarks into my Mac Browser (i.e. Safari)?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=133]]></link>
			<description><![CDATA[Please follow these directions to import the PC bookmarks into Safari:

1)  Run the Move2Mac migration

2)  After it completes, open Safari (or other browser such as FireFox). 

3)  At the Menu bar, click on “File” -> “Import Bookmarks…”. ]]></description>
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			<title><![CDATA[How do I import my pictures into iPhoto?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=134]]></link>
			<description><![CDATA[Please follow these directions to import your pictures into iPhoto:

1) Run the Move2Mac migration

2) After it completes, open iPhoto.

3) Select “File” -> “Import to Library…”

4) Select the House icon (with your Username)

5) Select]]></description>
		</item>
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			<title><![CDATA[How do I import my Outlook Mail Messages into Microsoft Entourage?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=135]]></link>
			<description><![CDATA[Please follow these directions to import the Outlook mail messages into Microsoft Entourage:

1) Run the Move2Mac migration

2) Click on “Desktop” and then open the “Data to Import” folder. 

3) Open the “Microsoft Outlook” folder.

4)]]></description>
		</item>
		<item>
			<title><![CDATA[How do I import my music files into iTunes?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=136]]></link>
			<description><![CDATA[iTunes should automatically scan and import all music from your “Music” folder.  If it does not, please follow these directions to import your music files into iTunes:

1) Run the Move2Mac migration

2) After it completes, open iTunes.

3) At th]]></description>
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		<item>
			<title><![CDATA[How do I import my Outlook Contacts into Microsoft Entourage?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=137]]></link>
			<description><![CDATA[Please follow these directions to import your Outlook Contacts into Microsoft Entourage:

1) Run the Move2Mac migration

2) After it completes, click on “Desktop” and then open the “Data to Import” folder. 

3) Open the “Microsoft Outlook]]></description>
		</item>
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			<title><![CDATA[How do I import my Outlook Calendar into Microsoft Entourage?]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=138]]></link>
			<description><![CDATA[Please follow these directions to import the Outlook Calendar items into Microsoft Entourage:

1) Run the Move2Mac migration

2) After it completes, click on “Desktop” and then open the “Data to Import” folder

3) Open the “Microsoft Outlo]]></description>
		</item>
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			<title><![CDATA[Move2Mac 5.2 Fails to Transfer the PC Files]]></title>
			<link><![CDATA[http://support.detto.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=139]]></link>
			<description><![CDATA[If Move2Mac 5.2 will not transfer the PC files to the Mac, then please follow these steps:

On the PC:

DO NOT RE-RUN Move2Mac – the 'Repository' folder that's been created will work

            1) Right click on My Computer and select Manage fro]]></description>
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